Commercial Tennant

Tenant in a shopping center

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All information about being a retail tenant

On this page, we have gathered all the information and knowledge you need about being a tenant in a shopping center. The page is divided into three main topics, making it easy for you to quickly and accurately find the information you are looking for. The topics include: Move-in, you are a tenant in a shopping center, and move-out.

Everything you need to know about your move-in

Congratulations on your new lease in a shopping center! We hope that you will thrive here. We will certainly do our best to ensure this.

Everything you need to know about your move-in

Before you move in, your lease has been reviewed for defects and shortcomings by the shopping center's caretaker, operations manager, or project manager.

It has also been checked that any refurbishment and interior work has been completed and performed to the standard and quality agreed upon in the lease contract.

When you are about to move in, you will meet with the property's caretaker in the premises. The following will typically happen:

  • You will be handed keys/cards to the premises and possibly also to goods ramps or other common areas for the shopping center's tenants.

  • You will discuss wording and design of nameplates or other signs for mailboxes, information stands, etc.

  • You will read the electricity meter reading and agree on who will report it to the utility company.

  • You will check that all consumption meters (heat, water, electricity, etc.) have been read (the caretaker is responsible for registering the new tenant).

  • If there are individual electricity meters in the premises, you are responsible for registering with the electricity supply.

  • You will check that the installations are working (faucets in kitchen/toilet, locks, roller shutters, windows, and doors).

  • You will go over practical matters in the shopping center.

  • You will receive a move-in report.

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When you are a tenant in a shopping center

In this section, you as an existing tenant in a shopping center can find all the information you need, including leasing, operational issues, and renovations.

When you are a tenant in a shopping center

At the end of the month, 'Betalingsservice' issues an invoice for the rent of the next month or quarter.

The actual payment of the rent and so on follows the rules of the Tenancy Act. If the rent is not paid on time, we will send reminders in accordance with the rules of the Tenancy Act, and you will be charged a reminder fee.

Betalingsservice

We recommend that all our tenants set up rent payment through the serice 'Betalingsservice', but it's not a requirement.

Some commercial tenants prefer or can only pay rent and other charges directly to the landlord's bank account. This creates a significant amount of administrative, manual work for us, and unfortunately, we must impose an administrative fee on those commercial tenants who choose to pay this way.

If issues arise in the premises, you should contact the center's operations manager or caretaker. You are also always welcome to contact DEAS if there are significant problems that cannot be immediately resolved on-site in the shopping center.

Perhaps you might feel like making a renovation in your store. This is something we often experience at DEAS, and usually, renovations occur because stores want to present themselves in the best possible way and often need to adhere to a chain concept in terms of design. We welcome these renovations as they contribute to making the centers more inviting.

Approval

Before you start a renovation, DEAS needs to approve it in most centers and store leases. This is done, among other things, to ensure that the premises still appear optimal after the renovation and that the installations are not adversely affected.

We always need to approve changes to exterior facades – either facing the road or towards a center street.

If you are considering a renovation, get in touch with us and feel free to send us a drawing of your plans so that we can assist you with the necessary permissions and approvals.

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Are you moving?

We hope you have enjoyed your lease with DEAS, and we are sorry to see you go. On this page, we have compiled an overview of everything you need to know regarding your move-out.

Do you wish to move?

The termination of the lease must be i a written format, and we should receive the notice no later than the 1st of the respective month. The receipt should preferably be within regular office hours so that the notice period can be calculated from the same date. It doesn't matter whether you send the notice by mail, email, or something else.

There's no specific form required for your notice; you just need to provide the customer number or the address of the lease, as it makes it easier for us to register the information.

Additionally, the notice must clearly state the date you want the termination to take effect from. It should also include the clear name of the person(s) signing the notice and potentially details about a contact person, phone number, email address, available time, and the like.

Confirmation of the notice

Your notice will be registered in our administration system. We will send a written confirmation no later than four business days after receiving the notice. The confirmation will include at least the following:

  • Confirmation of receiving the notice

  • The move-out date, which is the day you're no longer liable for rent and other charges

  • The condition in which the premises should be returned

  • Contact information of the person responsible for the move-out inspection at our end

  • Information that all keys to the premises must be returned

  • Instructions for electricity meter reading in connection with the move-out

  • Instructions that potential new tenants should have access to inspect the premises.

We will also send a form where you can provide information about your new address and details about your bank registration and account number for transferring any potential move-out balance. We will then ask you to return the form to us.

Of course, we aim to re-lease the premises as quickly as possible, and shortly after the notice, you will be contacted by one of our leasing employees, who will come and inspect the premises.

Some of our lease agreements in shopping centers allow for cession. This means you can transfer your lease to a new tenant who takes over the lease contract and the rights and obligations described in it.

If your lease contract permits a hand over, you can see which types of businesses you are allowed to hand over to in the usage clause. In specific cases, a change of lease can occur if it benefits the shopping center as a whole. Such changes in usage are negotiated individually with DEAS before the hand over is executed.

New contract or addendum

In practice, this means that we create a new lease contract or, in certain cases, an addendum to the existing lease contract. Both the new incoming tenant and the previous tenant sign to confirm agreement on the hand over terms. Before this, DEAS needs a copy of the purchase contract between the new and the previous tenant and assesses whether the incoming tenant can be approved.

As the new tenant, you need to be aware of the rights and obligations in the contract since they will remain unchanged in the new lease arrangement.

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