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FAQ about the rent cap and consumer price index
About renting
Subletting
Moving in
Moving out
Help center
Rent and regulations
Maintenance
Fees
Residents’ representation
General assembly
Articles of association and house rules
Moving in
Moving out
Maintenance
Utilities expenses
Assessment of apartments in housing cooperatives
Shared ownership mortgage
Eviction and compulsory sale
General assembly
Articles of association and house rules
Maintenance
Utilities expenses
Apartment mortgage
Shared ownership loan
Debt collection and forced sale
Contact details
Update your e-mail address
Occupation & vacation
Shared owners' associations
Owners' associations
Orders
Applications
Refurbishing
Updating your contact information
Studies/education
Electronic ID
Service guides
Termination of lease and vacating the apartment
Andelsvurderingsrapport
Bestil dokumenter foreninger
Order new keys, laundry card, etc.
Apply for permission to keep a dog
Apply for permission to keep a dog
Apply for permission to keep a dog
Apply for permission to keep a pet (not dog/cat)
Apply for permission to keep a cat
Letter of authorization – inspection when moving out
Letter of authorization – inspection when moving in
Letter of authorization - lease
Application for swapping apartments
Apply to use amounts from the interior maintenance account
Application for subletting
Before moving in
Order copies of documents, flat
Declaration concerning study/educational activity
Declaration concerning lack of study/educational activity
Contractual obligations
Payment of the rent
Operation issues
Renovation
Moving in
Termination
Moving out
Right of assignment
Contractual obligations
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Operation issues
Renovation
Moving in
Termination
Moving out
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Accessory single room
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Faulty automatic door opener
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Ordering keys
Ordering a parking permit
Booking of room party room hotel apartment guest apartment shared houses shared room
Chip does not work
Usage of common rooms, common areas and storage rooms
Cigarette butts
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CWEB
Bicycle removal
Reimbursement of internet installation
Faulty mixer tap
Faulty shower head or hose
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Faulty front door after break-in
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Faulty Genvex / ventilation system with heat recovery
Faulty refrigerator/freezer
Faulty stove and oven
Faulty ceiling outlets
Faulty oven light
Defective lighting/light bulbs/fluorescent lamps
Faulty entrance door/ front door
Faulty gate
Faulty faucet
Deposit when moving between DEAS flats
Faulty door closer
Faulty door phone
Poor internet connection
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Additional emptying of container
Lift out of order
One legal tenant wishes to move
Fibre network
Flies
Too few internet plugs
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Subletting rental units
Birds/Seagulls/Pigeons
Moisture
Moisture meter beeping inside the control cabinet
Full waste container under waste chute
Grass
Graffiti on gate
Vandalism
No pets policy and & a visitor with dogs
Rent refunds
Dust mites
Wasps
Break-in in bicycle storage room
Information on re-letting
Internet included in the lease
Refurbishing a rental unit when moving out
Damaged sewer
Creaky floors
Cooking plate does not work (induction cooker / glass ceramic stove)
Cold floor heating
Cold radiators
Electric car charging stations
Low water pressure in shower
Faucet - Low water pressure
Playgrounds
Leaky toilet
Running faucet
Smells of gas when gas stove is turned on
Is interior maintenance account frozen when moving out?
Quality of paint and colour codes
Missing /faulty grouting
Lack of internet
No refrigerator/ freezer
No stove
Temporary extra resident
Lost key
Moths
Moving the radiator valve needle/stuffing box
Mice
Ants
Nameplates on door phones
New bathroom - modernisation or repair
New kitchen - modernisation or improvements
New name on mailbox
Damaged marble window frame/Glass plate on window frame
Broken window
Tenant requests installation of door opener
Entrance door slams
Installing blinds
Termination of lease
Faulty dishwasher
Parking fine on tenant's own parking space
Penneo digital signature required with two tenants
Stuck in a lift
Problems with waste and sorting waste
Balcony drainage holes
Faulty radiator / thermostat valve
Faulty room sensor/room thermostat
Problems with the p-trap on faucets
Noisy radiators
Radiator on even when switched off
Repair of waste containers
Repair of interior doors
Cracked toilet tank
Cracked sink
Cracked toilet bowl
Doorbell does not work
Rats
Rusty radiator
Smoking in flats
Subsidence damage and shrinkage cracks
Long-tailed silverfish
Crooked balcony door
Crooked balcony door handle
Changing the gas supplier for a gas cooker
Temperature of stairway radiators
Mould
Flush button does not work
Worn sinks
Final settlement payment – incorrect account number
Snow removal
Apply for housing benefits
Black grout
Missing splash plate
Noise
Clogged drains
Storm damage
Power failure
Student housing Extra resident
Low water pressure in toilet
Lost item in lift
Weather strips
Telestats
Permission to have a cat or dog in your flat
Permission for pets in the flat excluding cats and dogs
Condition and move-in report
Clogged gutter or downspout
Bleeding radiators
Replacement of flat doors
Replacement of own gas stove
Replacement of old appliances
Dissatisfied with reading of heat meter
Bedbugs
Selecting your electricity company
Water damage
Water damage due to drainage hole
Laundry cards and chips
Washing machine and dryer (communal laundry room)
Own washing machine and dryer
Stacked washer and dryer
Requests a new stove
Back
Accessory single room
Change in deposit and prepaid rent
Switches and sockets
Waste chute or its ventilation is blocked
Uninstalling a gas cooker
Apply for Interior Maintenance account
Faulty automatic door opener
Fruit flies
Damaged keys
Damaged toilet seat
Ordering a chip or Lost chip
Ordering keys
Ordering a parking permit
Booking of room party room hotel apartment guest apartment shared houses shared room
Chip does not work
Usage of common rooms, common areas and storage rooms
Cigarette butts
Washing and cleaning waste containers
CWEB
Bicycle removal
Reimbursement of internet installation
Faulty mixer tap
Faulty shower head or hose
Faulty central extraction system
Faulty front door after break-in
Defective hood /extractor hood /ventilation
Faulty gas cooker
Faulty Genvex / ventilation system with heat recovery
Faulty refrigerator/freezer
Faulty stove and oven
Faulty ceiling outlets
Faulty oven light
Defective lighting/light bulbs/fluorescent lamps
Faulty entrance door/ front door
Faulty gate
Faulty faucet
Deposit when moving between DEAS flats
Faulty door closer
Faulty door phone
Poor internet connection
Purchase of own appliances
Additional emptying of container
Lift out of order
One legal tenant wishes to move
Fibre network
Flies
Too few internet plugs
Floor heating too hot
Subletting rental units
Birds/Seagulls/Pigeons
Moisture
Moisture meter beeping inside the control cabinet
Full waste container under waste chute
Grass
Graffiti on gate
Vandalism
No pets policy and & a visitor with dogs
Rent refunds
Dust mites
Wasps
Break-in in bicycle storage room
Information on re-letting
Internet included in the lease
Refurbishing a rental unit when moving out
Damaged sewer
Creaky floors
Cooking plate does not work (induction cooker / glass ceramic stove)
Cold floor heating
Cold radiators
Electric car charging stations
Low water pressure in shower
Faucet - Low water pressure
Playgrounds
Leaky toilet
Running faucet
Smells of gas when gas stove is turned on
Is interior maintenance account frozen when moving out?
Quality of paint and colour codes
Missing /faulty grouting
Lack of internet
No refrigerator/ freezer
No stove
Temporary extra resident
Lost key
Moths
Moving the radiator valve needle/stuffing box
Mice
Ants
Nameplates on door phones
New bathroom - modernisation or repair
New kitchen - modernisation or improvements
New name on mailbox
Damaged marble window frame/Glass plate on window frame
Broken window
Tenant requests installation of door opener
Entrance door slams
Installing blinds
Termination of lease
Faulty dishwasher
Parking fine on tenant's own parking space
Penneo digital signature required with two tenants
Stuck in a lift
Problems with waste and sorting waste
Balcony drainage holes
Faulty radiator / thermostat valve
Faulty room sensor/room thermostat
Problems with the p-trap on faucets
Noisy radiators
Radiator on even when switched off
Repair of waste containers
Repair of interior doors
Cracked toilet tank
Cracked sink
Cracked toilet bowl
Doorbell does not work
Rats
Rusty radiator
Smoking in flats
Subsidence damage and shrinkage cracks
Long-tailed silverfish
Crooked balcony door
Crooked balcony door handle
Changing the gas supplier for a gas cooker
Temperature of stairway radiators
Mould
Flush button does not work
Worn sinks
Final settlement payment – incorrect account number
Snow removal
Apply for housing benefits
Black grout
Missing splash plate
Noise
Clogged drains
Storm damage
Power failure
Student housing Extra resident
Low water pressure in toilet
Lost item in lift
Weather strips
Telestats
Permission to have a cat or dog in your flat
Permission for pets in the flat excluding cats and dogs
Condition and move-in report
Clogged gutter or downspout
Bleeding radiators
Replacement of flat doors
Replacement of own gas stove
Replacement of old appliances
Dissatisfied with reading of heat meter
Bedbugs
Selecting your electricity company
Water damage
Water damage due to drainage hole
Laundry cards and chips
Washing machine and dryer (communal laundry room)
Own washing machine and dryer
Stacked washer and dryer
Requests a new stove
All cases
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